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Helpdesk
HELPDESK -
A highly responsive, flexible support environment that can tailor itself to fit any challenge.
As well as providing phone support for immediate problems, our Helpdesk can offer advice, information and mentorship that can help you to enhance your
internal systems. With every call our Helpdesk takes, we aim to add value by educating the caller in a way that empowers them to resolve future
problems.
CONSULTING - Our consultants keep their IT knowledge in peak form by closely monitoring the evolution of computer technology through a variety of information channels. This allows them to provide up-to-date solutions for your business needs and find innovative cures for technical issues. Their area of expertise ranges from simple desktop workstations and applications to high-end NT, Novell and Unix servers and their associated business and database applications. In all situations, our recommendations aim to be both future focused and cost effective. Obtaining the best return for your investment is always our first priority. MAINTENANCE - To ensure the ongoing well being of your network, our technicians can regularly inspect and analyse key areas. You can request reports on the health and status of Network servers, Network traffic usage and throughput to Network infrastructure health. A report on backup performance and disk usage/growth analysis can also help to pinpoint where cost savings might be possible. Regularly security auditing of both your internal and external network is another service we offer - a valuable preventative measure that can't be overlooked while hackers and viruses continue to proliferate. IMPLEMENTATION - You can confidently trust us with complete LAN and WAN installations, from planning to physical installation. The scope of our operation includes coordination of all suppliers involved in the project. We have an extensive track record in NT and Novell based solutions, as well as large-scale thin client installs over multiple sites and servers using Citrix Metaframe. We can also implement NFUSE Web technology and small to large scale email solutions that allow you to keep in constant contact with your mobile workforce. Please send me a Free FSL profile Brochure HIGH PERFORMANCE E-SERVICES
INTEGRATED HOSTING, NETWORK, APPLICATION & CONTENT DELIVERY
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